Use remote shortcut to get to factory reset: Press and hold the up arrow, down arrow and Enter button until remote asks if you'd like to reset to factory settings, select yes. Follow the guided steps in the remote. Watch the pairing video for your remote, posted below, to see the guided steps you'll complete during a factory reset. Call tempurpedic, uh, I mean the outsourcing agency that handles the shaft and remote.:) Love you:). 31 thoughts on ' How to program two remotes to a TempurPedic Ergo Bed ' Beth November 13, 2015 at 6:45 pm. Thank you so much for the info. Our 1st remote never worked right so they sent a replacement with NO programming instructions.
Common Easily Fixed Troubleshooting Solutions
Is your adjustable base product not working properly? We know that this can be frustrating, but we want to help, by providing answers to some common issues that arise. Below are some FAQs as well as product videos to help you troubleshoot your issue. If your issue can not be solved via the information provided or via a trouble-shooting video, please find the tech support phone number of your adjustable base manufacturer below for additional support.
Tempur-Pedic/Sealy Support | (888) 298-4123 |
Serta Support | (888) 550-3746 |
Somosbeds Support | (844) 534-5676 |
Mantua Support | (843) 800-8373 |
Child Safety Lock Information
Is your adjustable base remote not controlling the base? Some adjustable base remotes have a child safety lock to protect your little ones. The accidental activation of the child safety lock is a common occurrence. Below are steps to activate and deactivate the remote child safety lock on select bases.
Tempur-Pedic Ergo, Ergo-Extend and Sealy Ease Adjustable Bases
Activating Child Safety Lock
To activate the child safety lock feature, press and hold the HEAD UP and HEAD DOWN buttons together for approximately 6 seconds. The remote backlight will flash twice. When the backlight goes away, the remote is now in Child Lock. While in Child Lock, pressing remote buttons will yield no movement of your base. Mac os x 10.5 for powerbook g4.
Deactivating Child Safety Lock
To deactivate the child safety lock feature, press and hold the FOOT UP and FOOT DOWN buttons together for approximately 6 seconds. The remote backlight will flash twice. When the backlight goes away, the remote is no longer in Child Lock and the remote will control the base as normal.
Somosbeds Ultra Adjustable Base
Activating Child Safety Lock
To activate the child safety lock feature, press the HEAD MASSAGE button and HEAD DOWN button simultaneously. Xf maya 2013 x64 keygen download.
Deactivating Child Safety Lock
To deactivate the child safety lock feature, press the FOOT MASSAGE button and FOOT DOWN button simultaneously.
Somosbeds Elite Lumbar Adjustable Base
Activating Child Safety Lock
To activate the child safety lock feature, press the HEAD MASSAGE MINUS button and HEAD UP button simultaneously.
Deactivating Child Safety Lock
To deactivate the child safety lock feature, press the FOOT MASSAGE MINUS button and FOOT UP button simultaneously.
Sealy Ease Install Video
Somosbeds Adjustable Base Troubleshooting
If one or more of the functions on the bed base have stopped operating:
- Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the movement of the base.
- Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly connected.
- Unplug the base for 1 hour to reset the electronic components.
- Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is recommended).
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call 1-844-534-3676
Tempur-Pedic Ergo, Ero-Extend and Sealy Ease Adjustable Base Troubleshooting
Adjustable Base
If one or more of the functions on the bed base have stopped operating:
- Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the movement of the base.
- Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly connected.
- Unplug the base for 1 minute to reset the electronic components.
- Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is recommended).
Remote
- Ensure that your remote batteries are properly installed or do not need replacing.
- Ensure Child Lock feature is not enabled. See Child Safety Lock information on the left side of this page.
If your issue is not resolved by following the instructions above, please locate the serial number on the warranty card or back of the remote control and call the customer service team number on the left side of this page.
How do I program the Lounge Preset?
Raise the head and foot to the desired position, hold the Lounge button in for 3-4 seconds, once the display on the remote shows an all flat image, you can release the button. The Lounge preset is now programmed.
How do I program the TV/PC Preset?
Raise the head and foot to the desired position, hold the TV/PC button in for 3-4 seconds, once the display on the remote shows an all flat image, you can release the button. The TV/PC preset is now programmed.
How do I program the Zero Gravity Preset?
The Zero Gravity Preset position is pre-programmed.
How do I sync two Twin XL adjustable bases?
1. Press + Hold the red button on the control box for 3 seconds from Base A. When it shows the red indicating light, press any button on the remote. If Base A works then move to the next step.
2. Using the same remote, Press + Hold the red button on the control box (on Base B) for 3 seconds. When it shows the red indicating light, press any button on the remote. If Base B works, it means the 2 beds will work together with one remote.
How do I un-sync two Twin XL adjustable bases?
If you have 2 Twin XL bases synced together working off 1 remote, and you want to un-sync them so you can work each base independently, follow these instructions:
Press and hold the red button on control box A for 5 seconds, then press any button on remote A. If it works, then the two bases are un-synced.
How do I sync my remote with the adjustable base?
To sync the remote with the base, hold the red button on the control box in for 5 seconds, at the same time, hit a button on the remote to turn it on. This will allow the remote to pair with the base.
What type of battery backup do I need?
Customers must purchase two 9 volt batteries and install them in the AC/DC adapter on the Power Unit. This will function as a battery backup, which will drop the base to the flat position in case the power goes out. After installing the two 9 volt batteries, press the flat button to get the bed flat.
How do I unlock the remote?
How Do You Program A Tempurpedic Remote
Press + hold 'TIMER/ALL OFF' buttons until the small lock shows unlock.
How do I troubleshoot the massage?
1. Press + Hold the red button on the control box
2. Meanwhile, press head massage button on the remote
3. If the massage works, then there is no problem with the massage